Returns & Exchanges
At 7th Avenue, we want you to feel completely at home with your purchase, which is why we offer a 30-day trial period to ensure our furniture fits perfectly into your lifestyle. If you are not satisfied, we provide a streamlined return process for all modular seating and home accessories.
Return Process
- 1.Initiate Your Request
Contact our concierge team via email or our online portal within 30 days of delivery to start your return or exchange process.
- 2.Prepare for Pickup
Ensure all items are disassembled and placed back in their original packaging to protect the modular components during transit.
- 3.Schedule Collection
Our logistics partner will contact you to arrange a convenient time for a white-glove pickup or standard courier collection from your residence.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method, minus any applicable return shipping fees.